FREE SHIPPING OFFER FOR PURCHASES OVER £35.00

UK and Northern Ireland
Free delivery to UK and Northern Ireland, on orders of £35 or over, via Royal Mail 2^nd Class standard delivery.

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RETURNS AND EXCHANGE

We are committed to selling high-quality products and hope you will get hours of enjoyment riding in them. However, we also realise that for one reason or another, you may need to exchange or return something you’ve bought. We don’t however send out returns and exchange forms with your order, so please download and complete our RETURNS FORM HERE. Occhio won’t accept any items back without a returns form.

Occhio will only accept returned items that are returned in new, fully resaleable condition (undamaged, complete with original tags attached and original packing) within 30 days for an exchange or a refund (excluding postage). Returned garments must not have been used or worn, apart for when trying on. If you wish to exchange your item for a different size simply complete the returns form as instructed on the download, indicating which size you require. If we do not have your size in stock, we will contact our supplier and have one sent to us within days. If the item is no longer available from our suppliers, we can either offer another item or issue a refund.

We recommend Royal Mail recorded delivery for your returns, as we cannot accept liability for items that are damaged or lost in the post. Please keep proof of postage.

If the returned item is incorrect or faulty, Occhio will refund the costs of returning. Our size charts are a very good guide and are used worldwide by our suppliers, so we cannot offer a postage refund if you have selected the wrong size.

Also please ensure you have paid the correct postage for the returned item. If insufficient postage is paid, we will have to refuse the return and ask the Royal Mail to return it to the sender's address.

REFUNDS

If you’re not totally satisfied with your purchase, you may return the item(s) in fully resaleable condition (undamaged, complete with original tags attached and original packing) along with your receipt within 30 days for a refund. Please complete the returns form as instructed on the download. However, for refunds, only the cost of the goods will be refunded. You will need to pay the return carriage costs to us.

Card and PayPal refunds will be made on the first working day after we have received the item(s) back and pending the condition of the goods returned. If the returned item(s) are not in a resaleable condition, then we will have to return to the sender's address.

RETURNS ADDRESS

OCCHIO.CC Ltd, Unit 4, Buzzard Court, Mullacott Cross Ind Estate, Ilfracombe EX34 8PX (UK)